Little Hands Learning Center Privacy Policy

Effective 8/29/2017

We respect your privacy and are committed to protecting your privacy online, and openly disclose our information collection practices and our privacy policy to you.

 

This privacy policy applies to the information we collect from you online at our websites and offline at our child care locations.  References to “we,” “our,” or “us” refer to Little Hands Learning Center, Inc. doing business as MaMere Institute (LHLC), LHLC Summer Camp, and Little Hands Learning Center Academy, as well as our affiliates.

What information do we collect online?

We collect information when you access or submit an inquiry through our websites. Our websites contain links to and portions of other sites, and we are not responsible for the privacy practices or content of these other sites. The information we collect through our websites may include:

  • Personal contact information that you provide to us, such as name, email address, and phone number.

  • Anonymous, aggregate information that is not linked to personal information which is used to generate statistical reports about the use of our site.

  • Information we collect through cookies or log files in order to create a profile, such as IP address, browser type, internet service provider, platform type, date/time stamp, and number of clicks, which may be tied to your personal information. This details how individual customers use our website.

  • Anonymous information collected from third-party service providers to serve ads on our behalf.

 

Security: We take commercially reasonable and appropriate steps to protect your personal information from unauthorized access or disclosure. However, given the nature of the Internet and the fact that network security measures are not infallible, we cannot guarantee the security of your information. We use encryption to protect information online, and the servers that store your personal information are housed in a secure environment.

What information do we collect offline?

We collect information when you fill out an enrollment agreement, take a tour, or submit an inquiry at one of our child care locations. This may include:

  • Your sensitive personal information, such as your emergency contact and release information, driver’s license number, and employer information.

  • Your child’s sensitive personal information, such as care needs, allergies, medications, medical care provider, and immunization history.

  • Your personal contact information, such as your name, address, email address, and phone number.

 

Little Hands Learning Center and our service providers agree at all times during the term of their employment with the clients and thereafter, to hold in the strictest confidence any information regarding the clients' personal life, businesses, families. The service providers agree not to use this information, except for the benefit of the client in performing their work; or to disclose to any person, firm or corporation, except for Little Hands Learning Center for record keeping purposes, without written permission by employer. This means, for example, our service providers will not use any confidential information about you to write a book, article, web blog or web site, or in any way contribute to such online or print publications about our customers.

For a reasonable period of time, barring any hardware or software disasters, we will retain copies of any communications you send to us (including copies of any e-mails) in order to maintain accurate records of the information we have received, such as queries and requests for advice, as well as information and content which you have submitted to us. This information will also be used to give us a better understanding of who is using our site and the aspects of the site that are of interest. The personal data you supply to us will also be used for the purposes for which you supplied it.

 

How is your information used?

Your information is used for purposes such as:

  • to provide a safe and healthy environment for the children in our care

  • to administer first aid and other medical care as necessary

  • to effectively communicate with you and respond to your inquiries

  • to comply with licensing regulations and other legal requirements

  • to operate and improve our websites

  • to ensure advertising is appropriately targeted

 

Under what circumstances may we share your information?

We may share your personal information with our affiliated companies and third parties as described in this privacy policy, but we will never sell your personal information. We will share personal information with other companies or people under the following circumstances:

  • if we have your consent to share the information

  • when we retain authorized vendors to provide services on our behalf. These service providers are subject to non-disclosure obligations to protect your information.

  • if we need to share your information with child care center regulators, medical providers, payment processors, and financial institutions for our bona fide business purposes

  • if we are required by law to share information or if we have a good-faith belief that such action is necessary to comply with legal requirements.

  • in the event that we go through a business transition, such as a merger, acquisition by another company, or sale of a portion of our assets, any personal information you provide us may be a part of the assets transferred.

 

Do our websites collect personal information of children?

No. We have designed our websites for parents and adults, not children. For that reason, we do not knowingly collect personal information from children who may visit our websites, and we do not want to include any such information in our customer databases. We recommend that parents monitor their children’s use of the Internet.

 

Will we change this privacy policy?

We may occasionally make changes to this policy to ensure its accuracy. If we make changes, the revised policy will be posted online and the date of the newest version will be listed. Please check back frequently, especially before you provide us with personal information, to see if the policy has changed.

 

How can you contact us?

If you have any questions about this privacy policy or if you would your personal information changes and you’d like to amend it, please contact us at:

Little Hands Learning Center Academy
10126 S. Western Avenue               
Chicago, Illinois 60643

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